If you made a deposit to our Exchange and did not receive your coins, first, you should check your wallet on the explorer whether there is a deposit transaction to the StocksExchange wallet. Deposit delay may last 4-6 hours.The quick depositing of the costs to our Exchange is under development. If you are waiting for your deposit more than 8-10 hours, we strongly recommend you to create ticket to our Technical Support Team.
If you see "withdrawal error" while withdrawal process, please, firstly, check your withdrawal address. Please, do not create ticket as we check and cancel each not processed withdrawal. Your coins will be sent back to your wallet.